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Hello. The marketing swami unlocks the mystery about marketing's magic bullet to share this issue. Let's keep it just between us, OK?
Before I forget, friend Dave Serino is bringing his email marketing insight conference to Charlotte, NC in November. It is well worth the time if you have any web promotion duties. Let's get going.
Cordially,
Harry Hoover
harry@hoover-ink.com
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Touchpoint marketing - that is marketing to customers throughout every segment of the customer lifecycle - is deemed important by marketers, but they don't seem to be able to connect the dots. A survey shows that 90 percent of marketers think the ability to implement "total touchpoint" marketing is at least somewhat important, but only 52 percent think their companies are any good at it.
Successful business strategies spring from customer needs. Research is the way to uncover the needs of your customers. Zoomerang is an online community that allows you to create and launch customized surveys at no charge. I find SurveyMonkey to be a more powerful tool, but if you don't need the extra horses, take advantage of the freebie.
Get personal. You know your customers' names, but what else do you know about them? Do they have a new baby in the family? Do you take a few minutes to make a call to see how they're doing? You have to genuinely care about people to take the extra time to get to know your customers, according to Phyllis Ross, who writes about customer loyalty. Read her article on 7 Secrets of Customer Loyalty.
Need an idea for a promotion? I have found a couple of sites where you can see what occurred on this day in history. You'll find the birthdays and death days of famous people, as well as historic occurrences at AnyDay and at Famous Birthdays. Today would be a good day for a fire sale in remembrance of the Sept. 21, 1776 great fire that occurred in New York City during the Revolutionary War.
Sci-fi author H.G. Wells, who wrote War of the Worlds, was born on September 21. What could you do with that?
About Hoover ink PR
Hoover ink PR helps position businesses that are serious about their success. Then, we craft and deliver bottom line messages that ensure it.
Who are we? We're a marketing communications firm with more than 26 years experience in providing services to financial, high tech, real estate, tourism and consumer products companies.
From employee relations and media relations to collateral material and e-newsletters, we develop the programs and communication tools that will differentiate you from your competitors. And that's the bottom line.
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Marketing's Magic Bullet
Hundreds of "consultants" make millions of dollars each year teaching seminars and boot camps, and selling newsletters about marketing's magic bullet - that one simple thing you can do to fill up your register with virtually no effort on your part.
People buy this tripe because they want "simple" and "no effort" ways to move their business forward.
All those magic bullet consultants are wrong. I have the secret and I am going to share it, but you won't be happy about it. My marketing magic bullet: focus, discipline and consistency. Yes, my magic bullet involves some work on your part.
Focus requires you to define your audiences, learn about their behavior, and then provide relevant and believable information, communicated in an original, impactful fashion.
Discipline necessitates developing a marketing plan and implementing it aggressively. Your plan must also include a sales element. I know businesses that market and then just expect clients to flock to them with wallets in hand. Unfortunately for these businesses, it requires some effort on their part. Sorry, no passive income.
Finally, we come to consistency. This means implementing your program even after you are tired of it. And don't change your message and marketing tactics on a whim. The race goes to the marathon man, not the sprinter.
Some other smart people agree with me. Business Coach Brent Dees says, "You can do anything, but you can't do everything. If you focus, you can accomplish your goals." Friend Bill Loeffler used to tell clients, "We can't do everything. Let's pick three marketing tactics and do them right."
Remember: focus, discipline and consistency. Unlike those other consultants, I won't bill you for that magic bullet. Lock and load.
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Six Tips For Perfect Email Pitches
Your media pitches can go straight over the plate. With a little forethought, and a few tips, you can throw fewer balls and more media relations strikes.
Brevity is the soul of wit. Shakespeare could have been giving media relations tips when he penned this gem several hundred years ago. If you can't get to the point in your subject line in 10 words or less, you need to work on your message. Keep the subject line short and to the point, and include the time frame if it is important to the pitch. For instance: "Entrepreneurs Storming NC General Assembly Tuesday"
Surprise! If you have a startling or interesting fact, use it as a hook. I am developing a story idea about local home prices. My initial thought for a subject line is: "Average Lake Norman Home Listing Price Spikes To $413,000." Recently I used these subject lines to get coverage: "Interest Rates Hit Six Month Low" and "No Credit Score, No Problem".
Humor Me. Humor is not for everyone. It is best to use it only if you know the reporter has a sense of humor or appreciates quirky items. Maria Stainer, assistant managing editor of the Washington Times, was quoted recently about an email pitch that got her attention and coverage. "Teach Your Dog To Meditate" was the line that hooked her on a story about a new book on animal behavior.
Don't Get Too Attached. Don't ever attach word documents or photos files to an email pitch. Did I mention that you should not send attachments? To get past email filters and to avoid hacking off your media contacts, wait until they ask for additional information before sending photos and documents. And, if you make them mad, your next pitch may be deleted before it is ever read.
Be Cool. You're fired up to fire off that media pitch you have just written. Don't. Let it cool off a bit first. Ask for input from others before you send the pitch to the media, particularly if you are trying to use humor or be quirky. You don't want your pitch to fall flat.
Be Relevant. Friend David Mildenberg, a reporter at the Charlotte Business Journal, has the best tip of all. "I think email pitches can be effective for all the obvious reasons: If they contain news relevant to the publication and its readers, if the pitches are concise and if the pitches are understandable," he says.
Wind up and start pitching.
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